Frequently asked questions
What time zone do your engineers work in, and how much overlap will I get?
Our engineers work 10:00 to 19:00 Uruguay time, which is UTC minus 3. That covers the entire US East Coast working day, five to six hours of live overlap with the West Coast, and three to four hours with the United Kingdom, in their afternoon. The schedule is set that way deliberately: shifting the day an hour later widens the Pacific overlap without asking anyone to work nights, and it is the reason this arrangement is still working in month twelve rather than quietly falling apart in month three.
How fast can you actually start?
Five business days from signed agreement to first day is the standard, and if the engineer is already on our bench and your side is ready to receive them, they can start as soon as the next business day. What varies is finding the right person, not starting them: if the profile is on our bench you get CVs one business day after you sign off the role brief, and if the role has to be recruited, first CVs take about five business days. We tell you which of the two you are in on the first call, before you have signed anything, because that is what actually moves your start date.
What happens if the engineer is not working out?
You tell your account manager and we replace the person at our cost. There is no charge for the search and no penalty for asking. The outgoing and incoming engineers overlap for ten business days so that context, access and work in progress transfer inside the engagement instead of landing back on your team, and those ten days are not billed: during the handover you keep paying exactly what you were paying for one engineer. We would rather absorb that than have you carry a bad fit for a quarter, and a company that will not put a replacement policy in writing is telling you something.
Who owns the code and the intellectual property?
You do, exclusively. Everything created for you as part of the work is assigned to you with full title guarantee: source code, application logic, APIs, integrations, data models, configurations, UI and UX designs, documentation and any derivative works. The assignment covers the deliverables as they are created, it is not conditional on final payment, and it is not a licence back to you, it is ownership. We also warrant that what we deliver does not infringe any third party's intellectual property, and where third party material is involved we secure the consents for both sides first. For our own pre existing components that were not written specifically for you, you get a non exclusive, irrevocable, royalty free licence to use, copy and modify them, so nothing we bring with us can be used to lock you in later. Every CodigoDelSur employee signs a non disclosure agreement and an intellectual property assignment as a condition of employment. In practice we also work inside your repositories and your cloud accounts, so in most engagements the code never lives anywhere else to begin with.
What does the contract look like and how do I end it?
One standard services agreement. We do not layer a master agreement plus a statement of work per role on top of it unless your procurement team requires that structure, and if they do, we sign it. The minimum commitment is two weeks, one sprint. After that it runs continuously with two weeks of written notice on either side to reduce or end it, and the agreement gives you the right to terminate for convenience, without cause, on fourteen days written notice. There is no annual lock in and no termination fee. You can scale from one engineer to five and back down again inside the same agreement, without renegotiating anything.
Who does the technical onboarding?
Your team owns product and codebase onboarding, we own everything else. Our engineer arrives with equipment, accounts, signed agreements and background checks (where required) already done, joins your standup on day one and is paired with one of your engineers for the first week. After that, a CodigoDelSur project manager stays on the account: performance conversations, time off coverage, career growth and retention are handled on our side and do not become your manager's job. The only thing we ask from you in week one is someone who can answer questions and merge a pull request.
How much does staff augmentation cost?
Between $50 and $99 per hour in US dollars, by role, seniority and stack. Groups of 5 people or more get a 5 percent discount, and 7 or more get 10 percent. Invoicing is per sprint, Net 14, or monthly if that suits your accounting team better. The shortest engagement we will sign is two weeks, one sprint, so the smallest realistic commitment is one engineer for one sprint. The rate is all inclusive: no recruiting fee, no placement fee, no management fee, and no charge for the ten day handover if we have to replace someone. The $10,000 on our directory profiles is a minimum project size, not a minimum commitment.
Will the engineer work only for us?
A full time engineer works for one client only. If you take someone full time they are on your product and nothing else: your standups, your sprint planning, your Slack, and for practical purposes they are part of your team, with the difference that their employment, payroll and career are our responsibility. If you only need part of a person we do offer part time engineers, and a part time engineer is assigned to a maximum of two projects, never more. We tell you which of the two you are getting before you sign, because "dedicated" is a word this industry uses loosely.